CRM

CRM

CRM from Pegasus Opera 3

Opera CRM

With Opera 3 from Pegasus Customer Relationship Management, you gain total control over customers and prospects. CRM is a fully integrated module of Opera 3 that gives you clear visibility into all stages of the sales process. From the first point of contact, you can manage prospects, convert prospects to customers, manage the customer relationship, report on their profitability and increase your business potential with them – all from one solution.The growth of your business is critically dependent on your ability to win and then retain new customers. CRM is designed to help you optimise opportunities and manage your customer relationships.

Functionality Summary:

  • Individual Contact Details within a company
  • Send and monitor targeted email and postal mail campaigns
  • Generate quotations associated with a sales opportunity
  • Analyse opportunities by referral methods
  • Sales forecasting analysis
  • Detailed and flexible reporting

CRM Remote

With a sales team out on the road, it is essential to be able to manage data on the move. CRM Remote allows users to work offline with customer and prospect records and other Opera 3 related data with synchronisation of the CRM data back to the main system via a virtual private network (VPN) or local area network (LAN) connection.

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For further information, please call us today on 0117 9231133 or email sales@ama-it.com