Making IT work for you
in:
Service
Software which makes running your business efficiently so much easier, and provides multiple benefits that positively impact your bottom line.
Hardware that meets the specific needs of your operation, lets you run things the way you want, and is robust enough to do everything that’s asked of it.
Support that’s a one-stop-shop solution covering software, hardware and network, giving you peace of mind that you can keep on trading, come what may.
Our software recommendations
You need software that will improve your business efficiency, productivity and profitability by enabling you to:
- Respond rapidly and efficiently to calls, with excellent control of all your resources and information.
- Create a comprehensive database of all the equipment covered under each maintenance contract – make, model, serial number, recent service history, details of the contract terms and all other relevant information.
- Colour code displays to help schedule and prioritise workload – plan engineer’s time, track their movements, ensure they have all the parts, equipment and information they need.
- Easily produce engineer call and time sheets, sales and purchase orders, and any other documentation.
- Update the information with ease once a call is completed – name of engineer, response time, plus any observations the equipment engineer wants to record.
- Efficiently control stock – all parts used on each job will be identified and reordered so shortages don’t occur.
- Run a seamless system that ensures everyone in the organisation can access the most up to date information and therefore work faster and more efficiently
- Monitor performance making it easier to plan, implement and measure continuous improvement. This not only boosts profitability, but statistics can be used for marketing purposes to show excellent/improving levels of customer service
- Identify best practice, forecast more accurately and identify your least/most profitable customers
- Document management solutions that allow you to scan documents and attach them to transactions within the software.
HAVE YOU THOUGHT ABOUT?
- Introducing a system that enables you to identify your least/most profitable customers.
- How useful it would be if you could accurately compare the productivity levels of your engineers.
- Monitoring response times to produce reports that show what level service you offer.
AMA News:
The wait is over – New AMA Web Site goes Live!
AMA Business Systems gain the Microsoft Small Business Specialist accreditation
AMA Testimonial:
AMA’s Support Team has been brilliant – they have a great understanding of the system software and hardware they provide. They have helped address many issues and questions we have asked. Thank you.”
Lorraine Sanderson – St Christopher’s School
AMA Business Systems Ltd The Old Tabernacle, Palmyra Road, Bedminster, Bristol BS3 3JQ T 0117 923 1133 F 0117 923 1144
